Learning & Development Manager

We’re a people-first organization. We value knowledge and learning. We believe in the power of connection and collaboration and we seek to build relationships that mean something. We employ some of the best and brightest in the industry and we work hard to maintain a culture that our people can be proud of.

Our Corporate division is a talented team of experts working together to maximize the performance of the company. The Corporate team provides accounting, human resources, marketing, communication, IT, legal and administrative services to the company.

• You’re passionate about developing people. You have at least seven years of experience designing and delivering learning programs, ideally within a professional services or technical environment. You understand how professionals learn, how organizations grow, and how to translate strategy into practical development pathways.
• Your qualifications and experience are impressive. You have a bachelor’s degree in organizational development, HR, education, business, or a related field. A master’s degree or professional certification in learning and development, instructional design, or organizational development will certainly stand out. You have experience building leadership programs, project management training, and technical development frameworks that support both individual and organizational growth.
• You understand the business of professional services. You appreciate how utilization, margin, quality, and client satisfaction are influenced by how people are trained, supported, and led.
• You’re a people person. You have a positive attitude and enjoy developing relationships with staff at all levels. You’re an exceptional communicator and facilitator with a proven ability to engage diverse audiences. You’re skilled at coaching, influencing, and partnering with leaders to build strong teams.
• You’re a strategic thinker that takes planning seriously. You know how to build a learning roadmap, measure impact, and scale programs across a growing organization. You’re energized by building systems, improving processes, and creating clarity for others.

• You’ll lead our learning and development strategy. You’ll design and deliver programs that strengthen project management, leadership, technical excellence, and internal customer service across the company. You’ll partner with Operations, HR, Division Leaders, and Technical Directors to ensure employees have the skills and support they need to succeed.
• You’ll be accountable for building a firmwide learning framework.  You will develop structured curricula, competency models, and learning pathways that support career growth and operational excellence. You will manage learning platforms, track participation and progress, and measure the effectiveness of programs. You will identify skill gaps and create targeted development solutions.
• You’ll enhance our reputation. Our clients’ trust is critically important to us. You’ll help strengthen the systems and behaviors that support quality, consistency, and exceptional client experience. You will develop training that reinforces our management systems, digital delivery standards, and QA/QC expectations.
• You’ll connect learning to business results. You will partner with leaders to ensure development efforts support margin protection, quality, and client satisfaction and you’ll help measure what’s working.
• You’ll share our passion for learning and growth. You will foster an environment of knowledge sharing and continuous improvement. You will support leadership development, coach managers on building strong teams, and help shape succession planning efforts. You will identify key hires and support onboarding programs that set employees up for success.
• You’ll enjoy what you do. You’ll work with great people, continue to learn and grow, and have a good time doing it.

• An excellent benefits package including 401K match, gym and transit subsidies, continuing education reimbursement and much more
• A hybrid-work environment. From fully-remote to in the office each day, we empower our people to develop a schedule that fits each individual lifestyle
• A fun, inclusive, and collaborative environment
• Colleagues that appreciate differences in people, perspectives, cultures, and ideas
• The fruits of our employee-led committees focused on offering engaging social, wellness and community service activities all year long

Equal Employment Opportunity
Primera is committed to the principles of equal employment opportunity. Primera’s practices and employment decisions, including those regarding recruitment, hiring, assignment, promotion and compensation, shall not be based on any person’s race, color, creed, religion, national origin, sex, age, ancestry, disability, physical handicap, marital status, sexual orientation, veteran status, citizenship status or other protected group as defined by law.