Our Work
  • Project Management Office & Administration
Project Management Office & Administration

Primera is providing ongoing consulting services for a large electric utility’s capital improvement programs and process improvement initiatives to improve their transmission and distribution system infrastructure. Some of the projects to date have included:

  • Created and standardized portfolio and program level performance report templates, trained the organization in their use, and provided post-implementation support
  • Designed executive dashboards with predictive indicators for at-a-glance performance reporting
  • Developed portfolio risk management practices including risk identification, prioritization, response planning, and monitoring/reporting
  • Developed tools for increased transparency around resource requests and resource planning
  • Improved outage communications processes to increase customer satisfaction and JD Power results
  • Improved outage switching operations planning and processes to support a two-fold annual increase in the quantity of switching cycles