Primera managed the launch of a geographic information system (GIS) maintenance program for over 13,000 miles of gas main and services. They also processed re-engineering and alignment across sister utilities for improved worker and public safety.

Some of the associated tasks managed by Primera included:

• Developed business case and secured funding supporting Tier 1 first quartile performance metric achievements.

• Established and managed work processes, staffing and equipment to capture asset locations to higher levels of accuracy within a GIS application.

• Established and managed field and back office team supporting GIS maintenance developed processes.

• Managed change management for the utility field and back office resources across shared service departments (IT and Supply) and operations including contractor workforce.

• Managed financial requirements, contracting strategies and execution, invoicing, metric development/reporting and Executive communications.

• Managed EU Safety Best Practice teams reaching agreement on process alignments and executing the Change Management activities across utilities.

• Led and/or supported key operations initiatives focused on business planning, resource plans, employee safety, public communication and efficient work execution.